PRIVACY POLICY:

1: Introduction

At ITERTECH, we are committed to protecting your privacy and ensuring that your personal data is handled securely and lawfully. This Privacy Notice explains how we collect, use, store, and protect your personal data, as well as your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions about this notice or how we handle your data, you can contact us using the details in Section 9.

2: Who We Are

Organisation Name: ITERTECH Limited
Registered Address:

Boundary Business Centre
Woking
Surrey
GU21 5DH

ICO Registration Number: ZB378139
Contact Email: success@itertech.co.uk
Contact Phone Number: +44 (0)330 380 6999

3: What Personal Data We Collect?

We may collect and process the following types of personal data:

Category	Examples
Identity Data	Name
Contact Data	Email address, Phone number, Address
Technical Data	IP address, browser type, usage data

We collect this data directly from you when you complete forms on our website or interact with our services, including:

Contact forms
Live chat functionality
Bookings system
Google Analytics (strictly necessary tracking only)

We may also collect additional personal data that you provide in the course of communication—for example, the content of your enquiry or reason for contacting us.

4: How We Use Your Data & Legal Basis for Processing?

We process personal data only when necessary and in compliance with UK GDPR. Below are the key purposes and legal bases:

Purpose of Processing	Legal Basis
To respond to enquiries via our website	Legitimate interest
To provide follow-up sales communication	Legitimate interest
To maintain website functionality	Legitimate interest
To comply with legal obligations	Legal obligation

We ensure that such interests are not overridden by your rights and freedoms by conducting appropriate assessments.

5: How We Share Your Data?

We do not sell your personal data. We may share your data with:

Service providers (e.g., HubSpot for CRM, Microsoft for bookings)
Regulatory bodies if legally required

All third parties we work with are required to comply with UK GDPR and ensure appropriate data protection measures are in place.

6: Data Retention – How Long We Keep Your Data

We keep personal data only as long as necessary:

Data Type	Retention Period	Reason
Contact form data	2 years (or upon request for deletion)	Follow-up and client relationship management
Technical data	As per cookie/session expiration	Website operation

Once data is no longer needed, it is securely deleted or anonymised.

7: Your Rights Under UK GDPR?

You have the following rights:

Access – Request a copy of your data
Rectification – Correct inaccurate data
Erasure – Request deletion (where applicable)
Restriction – Request limited processing
Objection – Object to processing based on legitimate interest
Portability – Request data in machine-readable format

To exercise your rights, email us at: success@itertech.co.uk. We will respond within one month.

You may also lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk/make-a-complaint/
ICO Helpline: 0303 123 1113

8: How We Protect Your Data

We implement appropriate security measures including:

Access controls for authorised personnel only
Encryption of sensitive data where necessary
Regular reviews of security practices
Incident response procedures for handling breaches

9. Contact Us?

If you have any questions about this Privacy Notice, please contact:

Email: success@itertech.co.uk
Phone: +44 (0)330 380 6999
Address: Boundary Business Centre, Woking, Surrey, GU21 5DH

10. Updates to This Privacy Notice?

We may update this notice periodically. Changes will be posted on our website with the updated date.

Last updated: 26/06/2025